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Give a voice to your users with Weloop

An all-in-one platform to collect feedback, measure satisfaction, optimize customer support, and efficiently inform your users.

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Features

Weloop features

A simple tool to optimize feedback collection, communication, and user engagement.

Contextualized collection

Gather feedback directly within the app with annotable screenshots, videos, and automatic data (user, URL, OS, mobile version, etc.). Provide precise and relevant improvements.

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Request prioritization

With a voting system and collaborative discussions, focus your efforts on the most requested features. Create a product perfectly aligned with user expectations while boosting their engagement.

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User recognition and group management

Identify and value your key users, turning them into domain experts. They can manage user groups, moderate discussions, and foster collaboration within your community, reducing support workload.

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Simplified user support

Provide quick and accurate answers while reducing your support team’s load.

Automatic translation in 60 languages ensures smooth and accessible assistance for your international users.

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Transparent communication

Keep your users informed of product developments with clear communications. Maintain their trust and engagement with regular, relevant updates.

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Continuous satisfaction measurement

Continuously track user satisfaction with Net Promoter Score (NPS). Identify pain points, adjust your strategy, and anticipate user needs to strengthen loyalty and engagement.

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Connected to your ecosystem

The widget can be integrated into all your web solutions and controlled directly from your admin platform.

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Widget

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A clear and intuitive widget

The Weloop widget is designed to engage your users. Its collaborative approach encourages high-quality feedback while enhancing user engagement.

User interface

An easy-to-use widget

The Weloop widget offers a clear and intuitive interface, enabling end-users to easily submit feedback, all within a simplified and harmonious experience.

A personalized widget

Customize the widget to match the colors and design of your application.

A multilingual widget

Provide an optimized user experience in every language.

White marking

Choose your own icon for perfect harmony with your application.

Widget positioning

Place the widget wherever you like on the screen, whether as a bubble or a tab.