Privacy Policy

Privacy policy of weloop.io

For information on personal data, purposes, and sharing parties, please contact the owner.

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Owner and data controller

Frontbox, 14 avenue du Général de Gaulle 94 160 Saint-Mandé

Email of the owner : contact@weloop.io

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Type of data collected

The Owner does not provide a list of the types of personal data collected. Complete details on each type of personal data collected are provided in the dedicated sections of this privacy policy or through specific explanatory texts displayed prior to data collection.

Personal data may be freely provided by the User, or, in the case of usage data, collected automatically when using this Application.

Unless specified otherwise, all Data requested by this Application is mandatory, and failure to provide it may make it impossible for this Application to provide its Services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the Service.

Users uncertain about which personal data is mandatory are welcome to contact the Owner.

Any use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to the other purposes described in this document and in the Cookie Policy, if available.

Users are responsible for any third-party personal data obtained, published, or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

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Mode and place of data processing

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Processing methods

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of the Data.

Data processing is carried out using computers or IT tools, following procedures and organizational modes closely related to the purposes indicated. In addition to the Owner, Data may be accessible, in certain cases, to certain categories of persons in charge of the operation of this Application (administration, sales, marketing, legal department, system administration) or to external parties (such as third-party technical service providers, courier services, hosting providers, IT companies, communications agencies) designated, where applicable, as Subcontractors by the Owner. The updated list of such parties may be requested from the Owner at any time.

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Legal basis for processing

The Owner may process Personal Data relating to Users if one of the following conditions applies:

- Users have given their consent for one or more specific purposes. Note : Under certain legislation, the Owner may be authorized to process Personal Data until the User objects (“opt-out”), without having to depend on consent or one of the following legal bases. However, this condition does not apply where the processing of Personal Data is subject to European data protection law;

- The provision of Data is necessary for the performance of an agreement with the User or for any pre-contractual obligation of the User;

- The processing is necessary to comply with a legal obligation to which the Owner is subject;

- The processing is related to a task carried out in the public interest or in the exercise of public authority vested in the Owner;

- The processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In all cases, the Owner will be happy to help you clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a legal or contractual requirement, or a requirement necessary to enter into a contract.

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Place of processing

Data is processed at the Owner's headquarters and at all other places where the parties responsible for processing are located.

Depending on the User's location, data transfers may involve the transfer of the User's Data to a country other than their own.

Users also have the right to know the legal basis for transfers of Data to a country outside the European Union or to any international organization governed by public international law or created by two or more countries, such as the UN, as well as the security measures taken by the Owner to safeguard their Data.

Should such a transfer take place, Users can find out more by consulting the relevant sections of this document or enquire with the Owner using the information provided in the contact section.

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Retention period

Personal Data are processed and kept for as long as required for the purpose for which they were collected.

Therefore :

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until the contract is fully performed.
• Personal Data collected for the purposes of the Owner's legitimate interests shall be retained for as long as necessary to achieve those purposes. Users can find specific information concerning the legitimate interests pursued by the Owner in the relevant sections of this document or by contacting the Owner.

The Owner may be authorized to retain Personal Data for longer periods whenever the User has given consent to such processing, for as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever this is required for the performance of a legal obligation or by order of an authority.Once the retention period has expired, the Personal Data will be deleted. Consequently, the right of access, the right of erasure, the right of rectification and the right to data portability cannot be applied after the expiry of the retention period.

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Users' Rights

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

• Withdraw their consent at any time. Users have the right to withdraw their consent if they have already given their consent to the processing of their Personal Data.
• To object to the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the relevant section below.
• Access to their Data. Users have the right to know whether Data is being processed by the Owner, to obtain information on certain aspects of the processing and to obtain a copy of the Data being processed.
• Verify and obtain rectification. Users have the right to verify the accuracy of their Data and to request that it be updated or corrected.
• Limiting the processing of their Data. Users have the right, under certain conditions, to limit the processing of their Data. In this case, the Owner will only process their Data for storage purposes.
• Have their Personal Data deleted or erased. Users have the right, under certain conditions, to obtain the deletion of their Data from the Owner.
• Retrieve their Data and transfer it to another data controller. Users have the right to retrieve their Data in a structured, commonly used and machine-readable format and, if technically possible, to transfer it to another data controller without hindrance of any kind. This provision applies provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract to which the User is a party or on pre-contractual obligations.
• Filing a complaint. Users have the right to lodge a complaint with their competent data protection authority.

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Informations on the right to object to processing

Where Personal Data is processed in the public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a reason related to their particular situation that should justify such objection.

Users should be aware, however, that if their Personal Data is processed for direct marketing purposes, they may object to such processing at any time without any justification. To find out whether the Owner processes Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

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How to exercise these rights?

Any request to exercise the User's rights may be addressed to the Owner using the contact details provided in this document. Such requests may be made free of charge and will be considered by the Owner as soon as possible and always within one month.

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Further information on data processing and collection

The User's Personal Data may be used for legal purposes by the Owner before the courts or in steps that may lead to legal action resulting from improper use of this Application or related Services.The User is aware that the Owner may be required to disclose Personal Data at the request of public authorities.

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Additional information about the user's personal data

In addition to the information contained in this Privacy Policy, this Application may provide the User with additional information and contextual information regarding particular services or the collection and processing of Personal Data.

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System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interactions with this Application (system logs) or use other Personal Data (such as IP address) for this purpose.

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Information non included in this policy

Further information regarding the collection or processing of Personal Data may be requested from the Owner at any time. Please refer to the contact details at the beginning of this document.

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How « Do not track » requests are processed

This Application does not support “Do Not Track” requests. Please refer to the privacy policy of third-party services to determine whether or not they accept “Do Not Track” requests.

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Changes to this privacy policy

The Owner reserves the right to make changes to this Privacy Policy, at any time, by informing its Users on this page and possibly in this this Application or - insofar as technically and legally possible - by sending a notification to Users via the contact details available to the Owner. It is strongly recommended to consult this page frequently, referring to the date of the last modification indicated at the bottom.If the modifications influence the processing activities carried out on the basis of the User's consent, the Owner must obtain a new consent from the User where necessary.