All CIOs have one day experienced product development hastily (or not) to meet a need or a bug and all users of business applications can attest to exchanges with project managers and/or IT teams that are not very productive. This is the consequence of inefficient project management!
Reworking represents more than half of a developer's tasks!
However, the impacts of poor project management are not negligible! The launch of a product or a feature very often results in losses, whether in terms of costs or performance. Some features are sometimes misunderstood, not meeting the initial need, implying a strong need for reworking on the developer side. As a result, 80% of developers admit that half of their tasks are dedicated to reworking! This observation highlights an enormous loss of time for developers on the progress of the project and a frustration on the business side due to inadequate production of the requested functionality.
N.B: WeLoop reduces by 5 the critical path of communication between business teams and product teams by removing all the barriers between them!
CIOs are particularly affected by reworking
In large groups where the organizational structure means that not all employees are assigned to a similar or close location, this problem is greatly accentuated because communication between the various teams is made complex. This challenge has several impacts, in particular that impacting CIOs who are facing a productive challenge.
Indeed, companies that prefer to guarantee their costs and the performance of their products at the expense of deadlines very often face the risk of a gap between understanding the need on the product side and the real needs of users.
On the other hand, insisting on understanding the need from the start of the project reduces costs, ensures ROI and user satisfaction. That's why, according to a study conducted by Appian, 50% of new product development is a failure!
What is the strategy to avoid reworking?
First of all, it is necessary to rebuild a process where all teams are involved in the project at the right time and where information flows fluidly, without losing data.
To do this, you have to work effectively and make a change in culture. Involving and listening to your users is not a norm when a roadmap is already predefined. However, this has become a priority for many companies today who have become aware of the added value that being user-centric represents!
This user involvement is getting stronger and earlier over time. But while collecting these needs seems to be the right strategy, good practices should be put in place in order to reduce the reworking rate of functionalities!
Qualify your user feedback more effectively
Your users are the first to be concerned when it comes to identifying the next functionalities to be developed. Let them talk to each other so that the most priority and relevant needs are identified and prequalified by your community! It's up to you to prioritize and qualify them before sending them to development. This way, the backlog will be reduced and you will avoid the dispersion of efforts on the product side. In addition, it will avoid all the costs of developing a non-quality product.
N.B: Thanks to WeLoop, the project manager receives feedback that is already qualified by his user community. The community ensures that users only create relevant feedback by interacting with each other. As soon as the need is well defined by the community, the project manager can make it evolve in his backlog and send it for development.
Send contextualized requests
All requests sent during development must be accompanied by the entire context of the feedback: system information, browser version, screenshots... All this data must be centralized in order to avoid as much as possible any loss of information in emails or other exchanges.
Control your costs
The optimal development of a product consumes less resources, and therefore encourages the establishment of an effective collaboration workflow between users and the product team. Thus, the budgetary constraint is forcing a decrease in reworking.
Anchored in the future of work
Avoid any product or business frustration and offer your employees optimal experiences on their daily applications so that they can effectively contribute to the improvement of your applications.
Conclusion: streamline exchanges beforehand to create complete requests
Reducing the reworking rate of functionalities is therefore proving to be an urgent challenge to be addressed in order to reduce and mitigate all losses as much as possible, both in terms of team productivity and financially. The challenge is to break all barriers between teams in order to rely on more fluid and clearer communication so that all the information relating to a request is perfectly transmitted and accompanied by the entire IT context. Developers now need to focus their efforts on value-added tasks!
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